Experience
Professional journey spanning automation, consulting, and infrastructure engineering
myS
Solutions Engineer Intern
mySpacebar Studios
August 2025 – Present
- Designed and deployed SaaS automation platforms, improving client efficiency by 40%+
- Led API integrations, CRM setup, and RPA-style workflows for rapid adoption
- Translated business requirements into scalable, secure architectures
- Partnered with engineering teams to ensure seamless client delivery
Hardware Support Analyst
ITSC Hardware
September 2022 – Present
- Resolved 95%+ of incidents on first contact, reducing downtime by 40% for 5,000+ users
- Maintained enterprise-grade IT systems with 99% uptime, supporting academic operations
- Streamlined IT asset management, increasing inventory accuracy to 98%
- Cut equipment replacement delays by 50% through lifecycle planning and tracking
Data and Software Engineer Intern
NEXT Lab – U.S. Nuclear Commission–backed Lab
May 2024 – May 2025
- Built automation systems, cutting Molten Salt Test runtimes by 35%
- Developed RESTful APIs for infrastructure control and telemetry reporting
- Designed dashboards for real-time monitoring and diagnostics
- Collaborated with engineers and compliance officers to ensure safety standards
Social Impact Consultant
Southwest Airlines - Repurpose with Purpose Program
Summer 2025
- Delivered consulting solutions for international clients, improving operations
- Automated workflows in digital platforms, reducing turnaround times by 50%
- Strengthened stakeholder engagement through data-driven insights
- Supported sustainable product line expansion and brand storytelling
Education
Abilene Christian University
College of Business Administration
B.S. Information Systems | Minor: Computer Science | Concentration: Application Development
Expected December 2025